We aim to despatch all orders within three days of receipt, or otherwise advise via email.
Delivery times will vary depending on the shipping method chosen during the checkout process.
However the following delivey times should be a maximum
South Africa - Within 7 to 10 days
Rest of the world - between 10 - 30 days
We do not make money on shipping. While we cannot work out the exact amount due on shipping at the point of placing the order - the amount is a fairly good approximation. Should the amount paid not be sufficient to cover the shipping charges, we will contact you by e mail to advise you.
Due to security reasons we do not offer deliverly to a different address other than the billing address.
If you selected will arrange my own shipping - you will need to advise us by e mail of who will be collecting and at what time. We cannot ship out of our normal hours of trade. Goods will be kept for a maximum of one month fro collection.
We do not insure goods and all risk will pass onto the client once goods have been sent off. If a tracking number is provided by the method chosen, we will forward that to you on request.
Should you choose to use a shipping method does not offer a tracking facility and the goods are lost or damaged in transit, no refund or return will be considered under any circumstances.
Occasionally packages are returned to us undeliverable. Should this event take place every attempt will be made to contact you to make arrangements for re-shipment. There may be an additional shipping charge in this case.
No goods will be shipped unless full payment has been received.
All goods can be shipped out of this country to any other country unless there is a law that specifically disallows this. All export orders will not be charged VAT, as VAT is only charged to local South African customers.